How DANA and QRIS Data Is Used
We collect the details needed to create and protect your account, including your contact details, phone verification result, login records and device signals used to identify unusual access. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we record the payment rail,
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reference, amount and status needed to match your account activity; we do not ask for your wallet password. We use this information to process account actions, answer support requests, resolve payment disputes and meet obligations that apply where local law permits. You can ask what we
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hold, request a correction or ask us to close an account through the support path in your account area. Some records may remain when needed for a dispute, security check or legal requirement.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.